Returns and Refunds

Thanks for visiting and supporting us. We appreciate the fact that you like the stuff we do and make. We also want to make sure you have a rewarding experience while exploring and purchasing our products.

As with any shopping experience, there are terms and conditions that apply to transactions at www.2hraquarist.com. By placing an order or making a purchase at www.2hraquarist.com, you agree to the terms set forth below along with our Privacy Statement and Terms of Service.

ORDER CANCELLATION, RETURN OR CHANGE

Orders that have been placed and paid cannot be cancelled, returned or changed. The exception are orders that have not been processed. If the order has not been processed, we are usually able to adjust / modify and/or cancel and refund the order. 

100 DAY MONEY-BACK GUARANTEE

The purchase any of the products on our website (www.2hraquarist.com) comes with a 100-day money-back guarantee. If, having used our product and you are not satisfied with it, let us know within 100 days of purchase and we will proceed with a full refund of your original purchase. A credit will automatically be applied to your credit card or original method of payment, usually within 30 days. Feel free to reach us at info@2hraquarist.com for any help or clarification.